How we charge

No contract, no onboarding fee, and one flat monthly rate that does not move every time somebody needs help.

Ask what it would cost

No contract, and no onboarding fee

There is no long-term contract, and there is no separate onboarding fee. Getting to know your systems, writing down what is actually there, and bringing everything into the fold is included with your first month.

You should stay because the work is good, not because leaving is expensive.

Per system or per user

Managed work is charged per system or per user, depending on which fits your situation. Some businesses are better served one way, some the other, and we use the one that matches how you actually operate.

No bundles you cannot take apart, and no arithmetic designed to make a simple invoice look complicated.

What the regular rate covers

The day-to-day. The problems, the maintenance, the advice, and the decisions that come with keeping a business running. None of it changes what you pay this month.

When we bill by the hour

This page is about managed IT. Digital forensics is a different assignment on its own terms, and its rates are on that page. For managed work, hourly billing is for two things: work that is genuinely far outside the normal scope, and work done directly against our advice.

We will tell you when we think an idea is wrong, and why. If you want it done anyway, we will do it, and that is the point where the clock starts. It is a short list on purpose.

Ask what your setup would cost

Tell us roughly how many people and what they run, and you will get a straight answer rather than a discovery process.

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