Full schedule today.Every X-ray has to load.
The practice software, imaging system, network and backups all have to work together. We handle the connections and the vendor conversations, so your staff can keep the day moving.We connect your practice software, imaging, network and backups, and handle the vendor conversations that keep the day moving.
One practice.
Connected systems.
A problem can sit between the systems, even when each vendor says their part is working. We follow the connection.
The chart opens. The image doesn’t.
The practice software vendor says the connection is fine. The imaging vendor says the sensor works. Your patient is still waiting.
We work through the workstation, imaging store, network and vendors. We check the USB chipset before recommending a replacement sensor.
One team follows it through.Your staff shouldn’t have to referee the vendors to get the answer.
We know the systems your practice runs.
Your charts, X-rays, scanners and front desk need to work together. We look after the technology around them and work with your software and equipment vendors to keep the day moving.
Dentrix, Eaglesoft, Open Dental, DEXIS, iTero, 3CX and more.
See the systems we work with
Practice software
The schedule. The chart. The day's work.
- Dentrix
- Eaglesoft
- Open Dental
- Dentrix Ascend
- Curve
Digital imaging
The right image, where you need it.
- DEXIS / DTX
- Schick / Sidexis
- Carestream / RVG
- Eaglesoft
- Planmeca Romexis
- Vatech
- ScanX
Scanners & digital dentistry
From the chair to the lab.
- iTero
- 3Shape TRIOS
The front desk
Calls, patient follow-up and claims.
- 3CX
- Weave
- RevenueWell
- Dental Intelligence / Modento / LocalMed
- Solutionreach
- DentalXChange
More systems we have worked with
Practice software: SoftDent, PracticeWorks, MacPractice, Denticon, Fuse and Archy.
Imaging and scanners: Gendex / VixWin, XDR, DentiMax sensors, Medit, CEREC / Primescan / Omnicam, Planmeca ProMax / Viso and Vatech PaX / Green.
Claims and dental AI: Vyne / Trellis / NEA FastAttach, Pearl / Second Opinion and Overjet.
The right people need access. Everyone else doesn’t.
A working sensor tells you little about who can reach the network behind it. Security is usually our first priority when we take over.
We explain what needs attention and why, then keep looking after the configuration as things change.
- Accounts and accessWho can get in, and what they can reach.
- Systems and connectionsHow devices, software and remote access are configured.
- RecoveryPatient data and images, with a tested way to restore them.
HIPAA, on the IT side
The Wi-Fi can work perfectly and still let the wrong person reach patient records. We check who can get in and what they can reach.
We sign a Business Associate Agreement before we touch anything.
Four things we check
Guest access
Guest Wi-Fi belongs on its own network. We test that it can’t reach the computers that hold patient records.
Documentation and recovery
We write down what runs where, who has access and how it comes back. Then we test the restore.
Daily safeguards
A full SOC watches your computers 24/7/365. Multi-factor sign-in, email filtering, patching, and backups kept apart from everyday access, with restores tested.
Audits
We do your yearly security risk analysis and keep the IT evidence ready: who has access, multi-factor, encryption, backups and restore tests, patching, the incident log. When an auditor or your insurer asks the IT questions, we answer them or join the call. We help with the IT policies and staff training too.
Recommended treatment.
A clearer path to follow-up.
One practice had treatment plans that patients never scheduled. The opportunity was already in their records. We helped the team make use of it.
Organize the open plans
AI grouped the work by treatment type and how long each plan had been waiting.
Set the right priorities
The practice set clinical priorities, considering chair time and patient preferences.
Make the contacts
Coordinators worked from the list, using messages the practice approved.
of treatment accepted and completed over six months that might otherwise still have been on the list.
Better systems, at a pace that works for your practice.
Getting your technology into better shape is part of the relationship. We explain recommended changes and work with your budget and timing as systems are replaced.
AI advice and implementation are part of how we help our clients improve, too. We start with the work that would make the biggest difference to your business.
What clients say
Billy has handled our IT needs for over 16 years and does a wonderful job. I highly recommend him for your computer/IT security/network needs.
Every review on Google: five stars.
Tell us where the day gets stuck.
It could be an unreliable image, a recurring vendor disagreement, or work your team spends hours doing by hand. You don’t need to diagnose it before we talk.
Researching for the owner? You’re welcome to start the conversation and bring back a clearer picture.
Ask Billy about your practice.
Switching IT companies with patients on the schedule? Ask anyway.
Billy reads these himself. You’re welcome to ask while you’re still exploring, including before involving the owner.
Got it.
Billy reads these himself. During office hours, we usually reply within an hour.
Need it faster? Call (817) 265-5000.
Rather talk it through?
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