Sensitive records stay protected, backups get tested, and disruptive workstation work is scheduled around practice hours.
Hurst carries a heavy concentration of medical and dental practices, which means a lot of patient records sitting in offices that never set out to become custodians of protected health data.
Where patient or client records are involved, that gets handled deliberately rather than retrofitted after an incident: access limited to the people who need it, backups that have actually been restored from, email that resists impersonation, and workstations that lock when somebody walks away.
Practices can't have a workstation down during clinic hours, so we work around the schedule and come in outside it when something needs replacing.
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