We document what nobody wrote down, fix the gaps, and take the accidental IT job off your staff.
Businesses this size usually have never had anyone whose actual job was technology. They've been getting by on whoever in the office is least afraid of the computer.
So the first thing we do is find out what's actually running, because in a business that size nobody has written it down. What's backed up, who still has access, what's out of support. Then we fix what that turns up and take the job off whoever has been carrying it.
Close enough that on-site is easy when the older gear these offices tend to run actually needs hands on it. Most of the time it doesn't.
Euless · Hurst · Colleyville · Grapevine · Arlington · Fort Worth · All areas
Backups that stopped, a certificate about to lapse, a drive on the way out. Usually there is something.
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